Paypro is looking for a experienced individual for our Benefits team to provide service and support to our clients.
Role and Responsibilities:
Provide administrative HR and Benefits support to clients. Must be able to work in a team as well as manage projects and deadlines independently. Ability to think strategically to understand a client’s underlying business and organizational issues and align Paypro to support these:
- Provide dedicated support to multiple companies for all HR and benefit-related matters
- Perform duties and carry out responsibilities specific to benefits administration, account management, renewal, and general account administration functions for groups
- Possess working knowledge of group benefits including, medical, dental, ancillary, HRA’s, and voluntary benefit programs
- Evaluate billing and enrollment discrepancies between carriers and customers for resolution
- Participate in client meetings as needed to support sales, retention, benefit renewal or enrollment
- Receive, document and respond to employer and member inquiries regarding plan benefits
- Obtain data needed from client for market analysis; Produce client proposals
- Market and evaluate data from carriers for clients and negotiate renewal rates if applicable
- Review and analyze claim data; resolve claim issues
- Create custom employee communications including employee summary of benefit forms, open enrollment guides, new hire guides and enrollment forms
- Identify accounts that may not renew subscription and relay necessary information to the TeamManager immediately
- Provide clients with compliance assistance including, ACA, COBRA, Medicare, document requirements, etc.
- Ensure all timeframes and deadlines are met regarding benefit renewals, new group implementations, enrollments, and changes
- Coordinate with client and insurance carrier for scheduling benefit open enrollment meetings
- Facilitate annual benefits renewals: Implement, attend and conduct open enrollment meetings
- Troubleshoot issues, run reports, audit deductions, resolve claims inquiries, and communicate with carriers as needed
- ACA Administration and Compliance: determine measurement periods, track hours, define benefit eligibility, complete and file required tax forms
- Must be able to coach client on performance management, policies and procedures and employment law
- May be assigned special projects
Qualifications and Education Requirements:
- Bachelor’s Degree preferred with at least 3 years of HR experience
- Experience in benefits and/or as a Human Resources Generalist is a must
- Life & Health Insurance License
- Travel within the Tri-State area is required for this position, however, for the safety of our employees, business travel is currently suspended during the pandemic.
Preferred Skills:
- The ability to handle numerous external clients in a client service environment
- Microsoft Excel: Intermediate level
- Familiarity working with multiple insurance carriers and knowledge of different benefit plan types and offerings
- Familiar with EDI file transmission and carrier feeds which include: connection set up; validating and auditing files
- Experience with HRIS systems
- Kronos/cloud based software experience
Job Type: Full-time
Pay: From $65,000.00 per year
Please apply here