HRIS Implementation Specialist

Full Time
Posted 4 weeks ago

Role and Responsibilities:

  • Provide implementation services and Webinar/Telephonic training to clients for our HRIS product
  • Assess and fully understand client needs, business practices and challenges as it relates to the product implementation process
  • Identify and recommend product customizations, enhancements or workarounds to enhance the client’s experience
  • Work closely with other internal departments to identify client deliverables and prepare for client’s go-live date
  • Assume full ownership of client’s Statement of Work
  • Respond to all clients and internal communications promptly, following up as needed to confirm requested action was taken and effectively addressed
  • Handle multiple implementations simultaneously with ease and efficiency
  • Ensure a seamless client transition to our Support specialist following a successful implementation and go-live date
  • Maintain service excellence and follow organizational values and standards

Qualifications and Education Requirements:

  • Bachelor’s Degree in Business Administration, IT or other related field is preferred
  • Minimum 1 year of experience in benefits/or as an HR generalist
  • Minimum 1 year of Implementation experience
  • Minimum 1 year of customer service experience
  • Ability to work well independently as well as on a team

Preferred Skills:

  • Experience with HRIS systems, Web based databases and enrollment systems is a plus
  • Experience with EDI file transmissions – running, validating and auditing
  • Must be familiar with PPACA regulations as well as the ever changing benefits landscape in order to advise the clients as needed
  • ADP and/or Kronos Background a plus
  • Technology enthusiast – excited about learning new technology; fast learner
  • Microsoft Office Suite
  • Excellent oral & written business communication skills

Job Type: Full-time

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