As per the 2019 Year-End Planning Guide, please note that there is an important update to the process for requesting a prior period payroll adjustment (SSN corrections, void/manual checks, third party sick pay entries, etc.). Going forward, all adjustment requests must be submitted electronically on Paypro Corporation’s Client Portal website: www.payprocorp.net
Please refer to the attached pdf document below that provides detailed instructions for this new process:
Adjustment Request Submission Instructions
All adjustment requests must be submitted through the Paypro Client Portal. Any adjustment request that is called in, faxed or directly emailed to Paypro Corporation will not be acknowledged, nor processed.
If you have any questions, please do not hesitate to contact us.